Privacy Policy


Sutton Coldfield Town Centre BID Ltd (Sutton Coldfield BID Ltd) is committed to protecting and respecting the privacy of all those who use our website and our services in line with the EU General Data Protection Regulation (GDPR).

Information we collect on our website

The personal information we collect might include your name, email address, website, social media links, IP address, and information regarding what pages are accessed and when.

We collect this data through our software called Google Analytics. This software allows us to evaluate how visitors access our website and for how long etc. Google Analytics uses cookies to monitor this activity.  When you first visit our site, you will be asked if you consent to the use of these cookies. The cookies collect your IP Address (your computer’s hard drive basically), so it can log your use our site and recognise you if you return.  Google Analytics does not store, save or collect personal information. It provides the activity to us in an anonymised format (general summary rather than individualised) and this information is stored on the Google platform. For further information, you can read Google’s privacy policy which can be found at

Cookies are harmless files; however, if you would like to block the use of cookies, you can do so by selecting ‘cookie settings’ under the privacy settings in your browser options and add our domain name ( to the list of websites you deny access.

We collect this information so that we can improve our service and the information we share with you.

Information security

We take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of our users. Our website complies with all UK national laws and requirements for user privacy and uses a Secure Socket Layer (SSL) certificate. We take actions to minimise security breaches of data stored on our computers and laptops, for example, using complicated passwords, anti-virus software and being vigilant opening links/files from unknown sources.

We have taken all possible steps to ensure the design and hosting company are aware of, and meet the requirements of GDPR and data law and do all they can to protect and secure our website and the information that we hold.

While we do take all applicable technical and organisational measures to safeguard your data and only use secure servers, it is impossible for us to secure the whole internet entirely. As a user, it is your responsibility to acknowledge this and to understand that the personal details you give to us by your own choice across the internet are transferred at your own risk.

Social media

Our social media engagement is subject to the customs and privacy policies of each social media platform. Social media may have their tracking cookies in place.

While we take great care to ensure the security and safety of our follower’s personal information, it is up to the individual to use the platforms with due care and caution concerning their privacy and personal details.

Sutton Coldfield BID Ltd will never ask for personal or sensitive information through social media platforms and encourage users wishing to discuss confidential details to contact them through primary communication channels such as telephone or email.

If we use social sharing buttons which help share web content directly from web pages to the social media platform in question, users do so at their discretion. By default, some social media platforms shorten lengthy URL’s (web addresses) so that they look like this; These shortened URL’s can be prone to spam and hacking. Sutton Coldfield BID Ltd cannot take any liability for damages/implications caused by visiting any shortened links.

Website links

Our website does contain links to Sutton Coldfield Town Centre BID and, associated websites. While we do make every effort to only recommend reputable partners, we would ask our members to use caution when accessing external sites as we cannot guarantee their security or advise you how they manage their data.

For further details, please visit and

Your rights

You may request a copy of the personal data we hold for you free of charge, and ask for your information to be amended or removed. To do so, please write to the business address at the bottom of this policy. We will respond to your request within 30 days providing we receive appropriate proof of identity.

We will update this policy in response to legal, technical or business developments. This policy was last updated in April 2018.

If you have any questions regarding your data and how it is handled, please email


Sutton Coldfield Town Centre BID Ltd
Second Floor
Sutton Coldfield United Reformed Church
1 Brassington Avenue
Sutton Coldfield
West Midlands
B73 6AA